Shipping policy
Welcome to Marbique! Thank you for shopping with us. Here’s everything you need to know about our shipping process:
Processing Time
- Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods and Delivery Times
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Shipping Address
- Please ensure that your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email. You can track your order through the provided link.
Shipping Delays
- Occasionally, shipping carriers may experience delays. If your order is delayed, we will notify you as soon as possible.
Lost or Damaged Packages
- If your package is lost or damaged in transit, please contact us at support@marbique.com. We will assist you in resolving the issue.
Returns and Exchanges
- For information on returns and exchanges, please refer to our Return Policy page.
If you have any questions about shipping, feel free to reach out to us at support@marbique.com. We’re here to help!
Thank you for choosing Marbique!